The British Postal Museum & Archive (BPMA) respects the privacy of every individual who visits our websites. We operate in accordance with the Data Protection Act 1998 and the Freedom of Information Act 2000.

Your information

Information about you may be collected when you visit our websites either by automatic tracking devices (see 'Tracking our visitors' below) or, more directly, where you request a specific service, such as subscribing to the newsletter or booking a ticket via e-mail.

Similarly, when you order products from the online shop a certain amount of information is required to fulfil the order. We only use this information to supply the services that have been requested and to monitor and improve the quality of our websites.

It is the BPMA's policy not to distribute or sell your information on to any third party.

Tracking our visitors

The BPMA monitors how people use our websites and aggregates general statistics about customers, traffic patterns and related site information in an anonymous form. In order to collect this data, the BPMA uses software that collects statistics from IP data. This software can determine what times of day people access our site, which country they access the websites from, how long they visit for, what browser they are using, etc.

This information is collected primarily to measure the popularity of particular content, and of the websites as a whole, allowing us to judge visitor needs and tailor future content.

Newsletter

The BPMA has entered into a partnership with Mind Unit Ltd to assist us in providing an e-mail newsletter service. In order to sign up to this service, an individual has to submit personal information about themselves (e.g. name, e-mail address, postcode).

This personal data is collected by Mind Unit Ltd on behalf of the BPMA. They have entered into an agreement with the BPMA to hold all details in a secure way. They are not permitted to use the data for their own purposes nor to sell or distribute it on to any other individual, organisation or business under any circumstances.

If, for whatever reason, our agreement with Mind Unit Ltd ends, they are contractually obliged to hand back the data to the BPMA and to delete all of the BPMA's personal data from their computers.

You can 'opt out' of the newsletter at any time by clicking on the 'Unsubscribe' link at the bottom of each newsletter.

For a copy of the information we hold on you please contact the BPMA at the address below.

Online donations

We have enabled online donations to be made to the BPMA through the Charities Aid Foundation (CAF). CAF operate a strict privacy policy and will never pass your personal details on to anyone, including the BPMA, without your express consent. Find out more on the CAF website.

Third party sites

The BPMA maintain a presence on several third party websites, such as Flickr and iTunes. We suggest you refer to the privacy policies on those sites and take care when giving out personal information. The BPMA undertakes to opperate within the guidelines of these sites and will not seek to collect your personal information.

Further information and requests

The Data Controller is the Board of Trustees of the BPMA, but to request any information with respect to the website please write to:

Website Officer
British Postal Museum & Archive
Freeling House
Phoenix Place
London
WC1X 0DL