Changing Times
There have been major national and international changes in the postal industry over the past few decades. The most important domestic change has been the opening up of the UK postal market and a rise in different mail companies.
Other changes include alternative methods of providing Post Office counter services and new forms of postal communication. More mail is being sent in digital form. This includes hybrid mail that is sent via the Internet, then printed out in physical form and delivered the final mile by the postman.
Changes in the Post Office
Following the closure of post offices, particularly in rural areas, Post Office Outreach Services...
Opening up of the mail market
On 1 January 2006, the UK mail market was opened up for competition, marking Royal Mail’s loss of...
Oral History
Listen to many different types of people who have either worked at, or used the Post Office, and...





